Legal

Privacy Policy

How we collect, use, and protect your personal information. Last Updated: January 2025.

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Privacy Policy

Insurance Premium Payments by Rupiflow · Last Updated: January 2025

This Privacy Policy explains how Insurance by RupiFlow, operated by Sivd Technologies Private Limited, collects, uses, and protects personal information when you use our platform.

1

Information Collected

We may collect the following information:

  • Name
  • Mobile number
  • Email address
  • Policy number
  • Insurer name
  • Transaction details
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We do not store: Card details, UPI credentials, or bank account information.
2

Purpose of Data Collection

Information is collected solely for:

  • Processing insurance premium payments
  • Transaction confirmation
  • Customer support
  • Regulatory and compliance requirements
3

Data Sharing

Information may be shared only with:

  • Payment gateway partners
  • BBPS infrastructure
  • Insurance companies (where required)
  • Government or regulatory authorities, if legally mandated
⚠️ We do not sell or rent customer data to third parties.
4

Data Security

We implement reasonable security measures including:

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SSL Encryption
All data encrypted using industry-standard SSL protocols
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Restricted Access
Strict authorization controls on sensitive data
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Secure Payment Processing
Processed through RBI-authorized secure gateways
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No Credential Storage
We never store your card, UPI, or banking credentials
5

Data Retention

Data is retained only for transaction processing and legal/regulatory compliance. Data is deleted or anonymized when no longer required.

6

User Rights

Users may request correction or deletion of personal data by contacting:

7

Policy Updates

This Privacy Policy may be updated periodically. Continued use of the website constitutes acceptance of the revised policy. We encourage you to review this page regularly.

8

Governing Law

This Privacy Policy is governed by the laws of India, with jurisdiction in Hyderabad, Telangana.

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Required Disclaimer RupiFlow is not an insurance company or broker. Insurance policies are issued by IRDAI-registered insurers. RupiFlow only facilitates insurance premium payments.