Find answers to common questions about insurance premium payments on Rupiflow.
Rupiflow provides a digital payment platform that facilitates insurance premium payments for existing insurance policies issued by IRDAI-registered insurance companies. We enable customers to pay their insurance premiums securely online through BBPS and RBI-authorized payment gateways.
No. Rupiflow does not sell, issue, underwrite, or recommend insurance policies. We are not an insurance company, broker, corporate agent, or web aggregator. Our role is strictly limited to premium payment facilitation.
No. This website is only for paying premiums of existing insurance policies. New policy purchase, plan selection, or insurance comparison services are not offered here.
You can pay premiums for the following existing policy types, subject to BBPS and insurer availability:
All policies must be issued by IRDAI-registered insurers.
The process is simple:
Final policy update and premium credit confirmation are subject to insurer processing.
Yes. Insurance premium payments on Rupiflow are facilitated through BBPS (Bharat Bill Payment System), an RBI-mandated bill payment framework, along with authorized payment gateway partners.
Not necessarily. Rupiflow provides payment confirmation only. Policy renewal or premium credit confirmation is subject to insurance company validation and processing. For final policy status, please refer to the insurer's confirmation message or official portal.
The insurance company is solely responsible for policy coverage, benefits, claims, endorsements, and policy servicing. Rupiflow has no role in claims or coverage decisions.
If a payment fails or is debited but confirmation is not received, the amount will be automatically reversed by the payment gateway or refunded as per bank timelines (usually 5–7 working days). For further assistance, contact support@rupiflow.com.
Rupiflow does not process insurance premium refunds directly. For successfully completed payments, refund or cancellation requests must be made directly to the insurer. Rupiflow has no authority to approve or deny such refunds.